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Autumn A. Smith 4545 Thrash Trail Tyler, TX 75702 (903) 595-4097 |
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—PROGRAM ASSISTANT 00-0000-— VACANCY ANNOUNCEMENT NUMBER TSA-00-0000 |
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PROFESSIONAL SUMMARY |
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· Two decades of diverse, professional experience. |
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· Excellent organizational and management skills. |
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· Highly driven, dynamic, and dependable. |
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· Goal driven seeking new challenges. |
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· Excellent oral and written communication. |
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· Detail-oriented and hard-working. |
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· Current SSI Secret Clearance; drug-free employee. |
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· Proficient in Microsoft Windows and Word. |
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EMPLOYMENT |
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SECURITY SCREENER. TRANSPORTATION SECURITY ADMINISTRATION |
2002–Present |
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· Direct and implement pre-board screening of passengers and baggage. |
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· Facilitate flow of passengers through security checkpoints. |
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· Maintain compliance with TSA objectives. |
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· Use x-ray and hand equipment to screen passengers. |
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FOOD & BEVERAGE MANAGER |
2000–2002 |
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· Managed operations for the bar and restaurant. |
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· Implemented use of computers to increase productivity. |
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· Coordinated special events such as birthday and anniversary parties. |
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· Ensured customer satisfaction. |
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· Oversaw food and beverage inventory. |
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RESTAURANT MANAGER |
1999–2000 |
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· Managed daily operations and construction of new building. |
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· Recruited and trained new employees. |
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· Responsible for payroll and inventory. |
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· Motivated employees to deliver excellent customer service. |
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KEY MANAGER/CORPORATE TRAINER |
1997–1999 |
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· Managed restaurant daily operations. |
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· Assigned tasks to employees. |
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· Performed bookkeeping duties such as payroll. |
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· Gave training presentations to all new staff. |
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MEDICAL SECRETARY |
1986–1996 |
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· Handled multi-line telephone, scheduled appointments, filed confidential medical records, and submitted bills to insurance. |
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· Scheduled weekly meetings and coordinated physician,s schedule. |
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EDUCATION |
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Courses in: IT Security Awareness, HAZMAT, Sexual Harassment, Ethics in the Workplace, and Conflict Management. |
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Skyline High School, Dallas, TX. Graduated 1983. |
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ADDITIONAL RELEVANT TRAINING |
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· TSA Online Learning Center Student Training. |
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· IT Security Awareness. |
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· Interim Policy on Employee Responsibilities and Conduct. |
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· Screening of Accessible Property at the Checkpoint. |
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· Aircraft Operator Expedited Baggage, Procedures for Checked Baggage Screening with ETD. |
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· Alarm Resolution. |
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· Explosives Trace Detection (ETD). |
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· HHMD/Patdown Procedures Video. |
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· HHMD, Limited Patdown, Private Screening, Accessible Property, Full Body Patdown. |
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