Lola K. Fitzgerald

51 Swick Hill Street

Metairie, LA 70001

(985) 212-1775

Office Assistant

ORGANIZATIONAL SKILLS

§         Exceptional organizational skills; Adept at solving complex problems when dealing with internal and external customers.

§         Strong organizational skills very effective self starter in busy work environment. Adept multi-tasker. Capable of Initiating action and follow through to conclusion of any task.

§         Known for excellent time and resource management skills.

PROBLEM-SOLVING SKILLS

§         Strong and creative problem-solver. Able to identify problems/needs and devise logical, effective solutions.

§         Handle colleague and customer internal/external telephone inquiries; and coordinate internal/external deliveries. 

§         Develop system to organize and company resources including tracking distribution of daily papers, periodicals, files.

TECHNICAL EXPERTISE

§         Computer proficiency on Windows platform includes QuickBooks and MS Office applications (Word, Excel, Outlook).

§         Perform general office tasks. Courteously answer telephone, take messages, greet customers, place orders for office and construction supplies, create invoices, keep records up-to-date, schedule workers and perform basic accounting.

WORK EXPERIENCE

Office Assistant

2003 to Present

Second Chance Placement Services, Metairie, LA

Office Work Detail

2000 – 2003

Golden County Correctional Facility, Metairie, LA

Administrative Assistant

1998 – 2000

Sterling Associates, Metaire, LA

EDUCATION

Office Management, 18-month correspondence course

2001 – 2003

Lincoln High School, diploma

1996