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| Information Technology Professional | ||||||||
Professional and skilled LAN Adminstrator with expertise in leadership, project management and technical acumen. Excellent leader and team player with superb communication skills. Key skills include:
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| Technical Skills | |
| • HP Administration • Network LAN Administration • • Program Library System Administration • Microsoft Office Suite • • Microsoft Project • Basic SQL Database • UNIX | |
| Professional Experience | |
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Brookline Software, Brookline, MA |
1982 - 2002 |
| Career highlights include: | |
| Project Management Contributions: | |
| • Managing software library ensuring proper storage of codes for 600 programmers. • Oversaw lifecycle of multiple projects including assessing need through to formulation of closeout plan. | |
| Technical Administration Highlights: | |
| • Set-up precise tracking tools to ensure 100% accuracy in inventory records and purchase orders • Directed repair and maintenance of hardware. | |
| Customer Management Contributions: | |
| • Created innovative solutions to overcome customer disputes and ensure satisfaction and retention. • Cultivated relationships across departments to ensure timely completion of customer projects. | |
| Communication and Training Accomplishments: | |
| • Delivered comprehensive, well-received, hands-on
training sessions for clients. • Developed various documentation to help clients use software. | |
| Early Career Experience | |
| Started career as mailroom clerk and quickly promoted for merit and excellent work ethic. • Used technical acumen to help troubleshoot and improve problems at all levels of the organization. • Demonstrated ability to go the extra mile when solving problems and implementing solutions. | |
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