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Pedro J. Washington 3506 Charack Road Terre Haute, IN 47802 (812) 239-8236 | |
| Summary | |
| Business executive with expertise in healthcare administration. Successful track record of administrating operations, strategic planning, and finance for healthcare organizations. | |
| Professional Profile | |
| • Proven ability to align organization's mission and values with business objectives. • Adept at coordinating patient relations and clinical quality. • Excellent communication skills with people at al levels of the organization. | |
| Career Experiences | |
Reddington Hospital, Terre Haute, IN | 2000 - Present |
| SYSTEM DIRECTOR, EMERGENCY SERVICES | |
| •
Designed policies and procedures for the, Emergency Department which were effective and compliant with legal regulations. • Improved profit in the Hospital's Urgent Care Facility by 200% in under a year through better staffing, inventorying, billing, and cost schedule. • Worked with the Business Office to design a new patient billing systems and to measure compliance. | |
Bartley Medical Group, Terre Haute, IN | 1998 - 2000 |
| Administrative Executive/ Director | |
| • Created care delivery systems for the Walk-In and Urgent Care Clinic. Focused on quality care and operations improvement. • Cut costs for staffing and operations; created a professional fee schedule for emergency services. • Led management team to improve registration, triage, and diagnostic services for the department. • Directed the quality improvement plan necessary to receive ACS, JCAHO, and HCFA accreditation. • Cultivated excellent relationships with the union groups and successfully led contract negotiations. | |
Donovan Healthcare, Inc., Indiapolis, IN | 1995 - 1997 |
| Senior Vice President Operations and Professional Services | |
| • Created a care delivery pland and operational procedures for the Hospital's Emergency Trauma Facility. • Managed relations between the clinical and medical staff to improve workflow during transition period. • Improved consumer satisfaction surveys by 10% in first year. | |
Huntington Hospital, Indiapolis, IN | 1989 - 1995 |
| Manager, Emergency Department | |
| •
Designed and implemented a 'fast track' program to expedite waiting
room time and quality of care for this inner city hospital Emergency
Room. • Managed finances such that operational margin was increased 40% in first year and operations ran smoothly despite a 34% increase in emergency room visits during tenure. • Maintained compliance with JCAHO, HCFA, and OSHA. | |
| Education | |
University of Indiana | 2000 |
| Masters, Health Care Administration | |
Purdue University | 1988 |
| Bachelor of Arts, Business Administration | |
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