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| Professional Overview | |
| • Proven ability to excel in high-profile management positions overseeing production. • Demonstrated track record in the operations and management of healthcare. • Adept at budgeting, cost controls and financial forecasting. • Deadline-driven, and goal-oriented manager. | |
| Operations / Management | |
| • Able to plan, organize, and implement start-up and IT functions. • Expert manager of high-tech assets and large-scale projects. • Superb ability to strategically plan and analyze. | |
| Experience business | |
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TEMERTON, LLC , Los Angeles, CA |
1998 - 2002 |
| GENERAL MANAGER | |
| Responsible
for a staff of 500, leadership team of 20, and a 50,000 square foot
medical claim processing facility. Processed over 100,000 envelopes
daily and several million medical claims each month. • Led the effort to centralize 40 regional mailrooms. • Instituted a new incentive system which connected production to pay. • Analyzed P&L statements and reviewed budgets and production schedules. • Directed the production of a seven day a week operation and facility management. • Determined pricing and profit feasibility for newprojects. • Mentored personnel who were eventually promoted. • Decreased employee turnover rate from from 15% to 4% in less than a year • Oversaw major accounting automation project. • Implemented contingency plan with a back-up system and high-powered generator. | |
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GLOBAL HEALTH, Los Angeles, CA |
1985 - 1998 |
| SUPERVISOR, Administrative Department | |
| Led
staff of 50 in a healthcare mail management facility. Directed
archiving, information process, distribution and organization of mail. Contribution Highlights: • Improved inefficiencies and reduced staff by 45%. • Centralized the archiving unit to eliminate redundancies. • Directed the relocation of the facility. | |
| Education | |
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CALIFORNIA COMMUNITY COLLEGE, Los Angeles, CA |
1981 |
| B.S., MATHEMATICS | |
| *Worked through school to finance education. | |
| Technology | |
| Proficient in Access, SQL, Windows NT, PowerPoint, Word, Excel, Crystal, Web Design | |
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