examples Resume - General Manager (Hospitality)

Experience

MARRIOTT COURTYARD, Porterville, CA	1999 - Present
General Manager
Selected as General Manager for 200 room facility producing $4 million in annual revenue. Responsible for all hotel operations including staffing, scheduling, accounting, reservations, accounting and security. • Decreased employee turnover by 35% which improved productivity. • Improved accounting department with new control procedures. • Increased guest satisfaction surveys by 25%.

DAYS INN, Bakersfield, CA	1994 - 1999
Accounting Operations Manager
Performed accounting operations for $4 million revenue hotel operation. Duties included budgeting and reporting.

DAYS INN, Bakersfield, CA	1998 - 1999
Operations Manager
Managed all daily operations for hotel. Responsible for staffing, housekeeping, and dining services. • Improved guest satisfaction scores by 35%. • Controlled $40,000 housekeeping monthly operation budget. • Increased productivity through regular staff training.

HOTEL HARRINGTON, Bakersfield, CA	1997 - 1998
Front Office Manager
Served as Front Office Manager for a 400-room, full-service hotel generating $12 million annually. Provided friendly customer service, booked reservations, and manned the multi-line phone.

HYATT HOTEL, Fresno, CA	1997 - 1997
Food & Beverage Manager
Responsible for all food and beverage services at 200 room facility. Managed high-volume hotel cafeteria. Ensured health department compliance and food quality.

Educational

Professional Development
Ongoing course work in: Food Preparation, Ordering & Inventory, Food & Labor Cost Controls, Maximizing Profits, Customer Service Skills, Managing Difficult Employees, Security, Sanitation, Cash Management, and Daily Accounting.



California State University, Bakersfield, CA	1996
B.A., Hotel Administration
GPA: 3.5

HOSPITALITY INTERNATIONAL UNIVERSITY, Los Angeles, CA	1995
B.A., Hospitality Management
GPA: 3.68

Resume Examples Online


Christopher A. Deaver 654 Hummingbird Lane Porterville, CA 95988 (559) 651-1084

Objective

A position in hospitality management where successful experience in hotel industry management will be of value.

Summary of Qualifications

• Several years of successful experience in hospitality management. • Expertise in hotel operations for national operations. • Human Resource management experience in recruiting, interviewing, employee theft prevention, and personnel development. • Excellent communication with ability to generate in-depth reports, give large presentations and interact with staff and management from diverse backgrounds. • Consistently recognized as able to lead teams, execute initiatives, analyze markets, and provide detail oriented management.