Ashley S. McClain 

3874 Five Points

Baltimore, MD 21201

(443) 294-0053

EXECUTIVE MANAGEMENT

Proven Record of Increasing Profitability & Reducing Costs.

Highly skilled and respected healthcare professional with exceptional abilities in management, analysis, organizational and interpersonal skills. Demonstrated ability to accept all responsibility for strategic management, revenue performance, and the development of new services. Energetic leader who consistently sets high business objectives and reaches them.

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Core Strengths:

PROFESSIONAL EXPERIENCE

EAST-WEST MEDICAL ALLIANCE/ MARYLAND COLLEGE OF ACUPUNCTURE & ORIENTAL MEDICINE – Baltimore, MD

2001 to 2002

EXECUTIVE DIRECTOR

Recruited to provide strong leadership after rapid transition period.

Directed daily operations and provided steady leadership in a changing envieronment. Investigated all operations and implemented changes. Led staff meetings and performed employee assessments. Developed policies and procedures in cooperation with the Board of Directors.

Key Achievements:

·    Increased student participation by 250%.

·    Cut expenses and paid outstanding debt of $30,000 in first year.

·    Overhauled academic program and increased student intake by 25%.

SCOTT OFFICE PRODUCTS – Baltimore, MD

1999 to 2001

BRANCH MANAGER

Led change management strategies and improved revenue.

Managed and trained staff of 15. Created public relations strategies and marketing campaign.

Key Achievements:

·    Improved morale and reduced employee turnover by 15%.

·    Reduced labor expenses by 30%.

EDUCATION

Certificate in General Management  (1991)

UNIVERSITY OF BALTIMORE

Operational Management/Finance & Accounting/Interpersonal Relations/Strategic Marketing/Information Systems

PROFESSIONAL ASSOCIATIONS & COMMUNITY SERVICE

MARYLAND ASSOCIATION OF MANAGEMENT (1995-1998)

COORDINATOR – BIG BUDDY MENTORING PROGRAM (1997-1998)