examples Resume - E-Commerce Manager

E-commerce Manager

Hard-working IT professional with a demonstrated track record of determining requirements and financial needs for IT products. Excellent problem solver with the ability to lead or assist as a valuable team member. Areas of expertise encompass:

• Productivity Improvement	• Budget Planning
• Client Relationship Management	• Systems Integration
• Supply Chain	• Test Management
• Product Design	• Team Building
• International Logistics	• Technology Solutions

Education

University of Florida, Gainesville, FL
B.A., Political Science

Technical College, Tampa, FL
Accounting


Post University Training Courses
Introduction to SQL; Leadership & Conflict Resolution

Professional Experience

BLAKLEY SYSTEMS, Tampa, FL	2001 - Present
E-Commerce Manager
Develop IT solutions to manage terminal communications and operations. • Manage an EDI group to develop large-scale software solutions. • Have decreased customer complaints significantly through post-implementation support operations.

CRAFT INC., Tampa, FL	2000 - 2001
Product Manager
Internet startup which provied B2B payment over the internet. • Managed marketing and product distribution of a new B2B product. Evaluated prospective vendors, selected marketing materials and coordinated sales. • Marketed to potential vendors while keeping start-up costs minimal. • Strategized marketing solutions and presented product to potential clients. Grew revenue for new product from zero to $750,000 in first year.

BART SYSTEMS, Tampa, FL	1995 - 2000

$1 billion international transportation/ logistics company in over 100 countries with 10,000 employees

	1997 - 2000
EDI Manager/Lead Business Analyst
Managed eight business analysts and technical resources, and several lucrataive accounts. Served as primary resource for technical and procedural questions. • Developed project management procedures for e-commerce group. Improved project turnover time by 35% without reducing quality. • Improved productivity through staff restructuring. Increased effectiveness without increasing workload.

	1995 - 1997
Business Analyst
Wrote specifications for systems modifications and data conversion programs. • Worked with programming staff to meet project deadlines. • Designed report writing procedures to improve needs assessments for clients.

Technology Skills & Qualifications

• Operating Systems: Windows andUnix • Software: MS Office, Dreamweaver, Eudora, Netscape Navigator, MS Front Page, Visio • Basic Understanding: SQL, HTML, and Java Script • EDI Tools: Sterling Gentran and Specbuilder