examples Resume - Customer Service Representative

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Alfredo R. Wright
3402 Renwisk Lane
Allentown, PA 18109
(484) 282-1934
    

 
Summary
 
Professional and hardworking individual devoted to improving company's reputation through exceptional customer service. A team player and independent worker. Proficient organizer with technical competence.
 
Experience
 
BRIXTON BILLING, Allentown, PA
2002 - 2003
Customer Service Representative
• Answered over 100 incoming calls per day.
• Researched to resolve disputes.
• Updated accounts with insurance quotes.
 
MOTOROLA, INC, Allentown, PA
1994 - 2001
Repair Technician
• Inspected and repaired defective components.
• Managed a rework line to simplify board recovery.
 
INT'L DIGITAL ELECTRONICS, Allentown, PA
1987 - 1994
Office Manager
• Provided office support.
• Studied foreigh language to improve customer relations with non-native English speakers
 
Education, Training And Development
 
Cesar Chavez High School
2003
Business Applications Certificate
 
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