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Anthony J. Stevens 3246 Burke Street South Boston, MA 02127 (781) 315-6784 | |
| Objective | |
| Seeking a customer service position in telephone sales. Expertise in clerical duties, communication, and customer service. Able to treat people from diverse backgrounds with kindness and respect. | |
| Experience | |
Hexagon, Inc., South Boston, MA | 2000 - Present |
| Customer Service / Sales Representative | |
| • Conducted telephone sales in a busy office. • Handled multi-line telephone and coordinated marketing promotions. • Handled inbound sales such as order processing. Resolved billing disputes and provided follow-up calls. | |
Bergam Foods, South Boston, MA | 1999 - 2000 |
| Cashier | |
| • Greeted customers and managed cash register. Helped customers locate merchandise. • Balanced cash drawer and demonstrated superb customer service skills. | |
TM TOY STORE, South Boston, MA | 1997 - 1998 |
| Sales Associate | |
| • Coordinated retail operations of store. Managaed cash register and credit transactions. Facilitated returns, restocking and mark-downs. | |
| Education | |
VALLEY COMMUNITY COLLEGE, South Boston, MA | 2002 |
| Undergraduate Studies | |
| Major: Arts & Sciences Area of Concentration: Medicine | |
SOUTH HIGH SCHOOL, South Boston, MA | 1998 |
| H.S. Diploma | |
| Salutatorian. | |
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