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Frank Mitford 

23 Hartley Way

Portland, ME 02235

(217) 985-4284

 

Educated and experienced Consultant with high success rate of revenue generation, beating goals, and increasing operational efficiency for high-revenue organizations.

 

AREAS OF EXPERTISE

 

·       Management

·       Planning and Development

·       Financial Planning

·       Budgets

·       Project Leadership

·       Revenue Growth

·       Business Strategy

·       Employee Supervision

·       Customer Service

 

PROFESSIONAL BACKGROUND

 

SERAFINI, Inc. – Portland, ME

1999-Present

SENIOR MANAGER – CONSULTING GROUP / REVENUE SERVICES DIVISION

Project Director – State of Vermont

Project Manager – State of North Carolina Public Schools

Provide industry-specific consulting services to local, state and federal governments. Handle project management functions from start to finish such as project planning, establishing project goals, evaluations, and budgets. Coordinated staff for variety of projects. Led teams regarding concerning IEPs management systems. Consulted governments regarding Medicaid claims. Led business development initiatives. Managed all aspects of financial analysis including budgeting,  and variance analysis. Prepared cost reports. Managed budgets. Identified areas for improvement regarding Medicaid claims. Ensured compliance with Federal regulations. Provided feedback during annual audits.

·       Increased revenue by 15%.

·       Streamlined daily office procedures. Increased productivity by 10%.

·       Contributed to increasing Federal Medicaid revenues from multiple school districts in North Carolina.

·       Produced over $1.5 million in Medicaid revenue due to reduction of errors.

·       Completed project management functions within deadlines and budgets.

·       Led effort to retain clients resulting in 100% retention.

·       Supervised and trained 15 employees.

·       Evaluated and improved operational efficiency levels.

 

O'Rourke and Wildstein, Inc. – Portland, ME

1996-1999

MANAGER – CONSULTING GROUP / REVENUE SERVICES DIVISION (1997-1999)

Lead Consultant – State of Washington, Children, Youth, & Families Department

Lead Consultant – State of California Education Department

Collected and analyzed data. Created annual budget. Developed status reports and presented results to state governments.

·       Led initiative for Medicaid recovery involving child welfare, special ed, and juvenile justice.

·       Evaluated Federal regulations Medicaid programs.

·       Led Medicaid funding responsibilities for state of California Department of Education.

·       Handled all aspects of Medicaid initiatives for the State of Washington.   

 

RESEARCH ASSISTANT – CONSULTING GROUP / REVENUE SERVICES DIVISION

1996-1997

Lead Consultant – State of Virginia Department of Human Services

Lead Consultant – State of North Dakota Department of Children & Families

Increased state-wide revenue by 14%. Supervised 12 employees in daily operations. Formulated monthly reports. Decreased project costs. Wrote manual to simplify and explain entitlement program. Designed audit program to decrease fraud.

·       Managed case reviews for foster care Medicaid cases.

·       Generated $34 million in revenue for the State of Virginia. 

·       Led office to save over $50 million in Federal Receipts for State of North Dakota.

·       Produced federal receipts totaling more than $10 million for the State of Virginia.

 

EDUCATION

 

Bachelor of Arts, Psychology; Minor in Business 

ST. MARY’S COLLEGE – Portland, ME

 

COMPUTER SKILLS

 

Proficient in all Microsoft Word applications.

 

 

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