471 Hall Place, Longview, TX  75604  / Tel# (903) 721-8785 Email: karlenemhall@text.com

 

Administrative Assistant

 

SUMMARY

 

Experienced Administrative Assistant with ten years experience providing support to executives and school administrators. Expert in all office techonology and practices. Excellent interpersonal communication skills. Works with accuracy and efficiency. Earned Associates Degree in Business Administration.

 

SKILLS

 

 

EXPERIENCE

 

UNIVERSITY OF TEXAS, Dallas, Texas

1989 – Present

Administrative Assistant

Perform a broad range of administrative and clerical duties to the Foreign Language Department. Input student grades data into online database, help in departmental scholarship award decisions, and provide administrative support to student TAs.

·         Designed templates to automate production of award letters and other common correspondence, reducing generation time by 55%.

·         Performed accurate and rapid data entry to ensure timely grade postings.

·         Created Excel spreadsheets to summarize grade distribution for University administrators.

·         Handled large phone system for professors and students.

·         Developed thorough guidelines for operating office equipment to reduce repair calls by 10%.

 

Puyallup Community College, Dallas, Texas

1986 - 1989

Office Assistant

Performed various clerical and administrative duties for Puyallup Community College’s Science and Foreign Language Departments, including scheduling meetings and appointments, department publicity, typing, filing, e-mailing and answering phones.

·         Helped with grading and the posting of grades.

·         Organized departmental meeting schedules to eliminate conflicts and ensure attendance.

·         Arranged meetings with students and faculty. Organized student contact information and messages for professors.

 

Riverdale Elementary School, Dallas, Texas

1984 - 1986

Clerk

Reported directly to principal, provided key clerical support for 35 teachers and 400 students. Worked directly with parents, students, suppliers, and the media. 

·         Handled large phone system.

·         Organized principal’s mail and incoming calls to  reduce interruptions.

·         Achieved 25% discount by ordering school supplies in bulk quarterly.

·         Wrote and edited monthly newsletter to parents.

·         Created and distributed reports to assist principal with school scheduling: calendars, lunch verification, student progress repors, supplies, inventory, and mailing databases.

 

EDUCATION AND TRAINING

 

Associate of Arts Degree, (Business Administration), 1988

Columbia Basin College, Pasco, WA

 

Additional Courses

Microsoft Office for Adminstrative Assistants

Basic Bookkeeping with Quicken

FAFSA Processing

Customer Service Training